Bcompact legals

Privacy Policy

Bcompact Pty. Ltd.

Our website address is: https://bcompact.com.

Please note, by making deposit or payment you are accepting conditions of use of Bcompact Hybrid stairs & ladders:

We work individually with each client to ascertain if the products are suitable for your needs and fit all your requirements. As these are entirely new patent-pending products with never before seen operational mechanisms and compact designs; there are no NCC or Australian standards in place to suit but these are designed and follow as closely as possible, AS1657-4.2.1. and NCC part 3.9.1.2. as guides. Although we differentiate them as a Ladder and a stair, they are both built and considered ‘LADDERS’.   

We are currently in talks with Australian, European & American legislators to facilitate change in these areas, but it is an extensive process. Therefore, We cannot provide certification from any governing body as of yet, but European & American product testing is underway as they have far more experience with products of this nature. It is therefore up to each individual customer to decide if this is an optimal fit and that they are fully aware that they use this product entirely of their own volition and take all and full responsibility. In no event will Bcompact design be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.  

As each product is designed and built in house to the highest quality standards, We can provide a 5-year manufactures warranty for parts and service within Australia only, hold all necessary insurances and can provide any number of satisfied customer testimonials already using these products and hold multiple recognized national and international product design awards.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

Not your average stair or ladder:

We would like to point out that these PATENT PENDING PRODUCTS are of high-end design and Hand Made manufacture, using sustainably sourced Bamboo composite and CNC processes and should not in any way be confused with your basic, pull down timber ladder and in general, are not comparatively priced to compete with those types of products. These are specifically staircase-type replacements, where space is sparse and/or unconventional. And an aesthetically pleasing, easy to use, sturdy and practical addition to your home where space is required; that will ultimately add considerable value with the least cost and infrastructure alterations.

PRICING: 

All Hybrid Stairs and Ladders are individually designed to site-specific requirements each time, therefore there are no price lists available to provide immediate cost. 

Prices vary with height, angle, finishes, widths, stains, and additional features like security gate mechanism, extra handrails, and locks, etc.
Pricing will increase with taller heights and lower angles and pricing will decrease with lower heights and steeper angles, LADDER range is between 60-70 degrees, 1.2 meters-3.7 meters and STAIR versions range between 50-60 degrees, 1.2 meters-3.4 meters.

FYI:

We no longer make and/or stock any standard heights and angles; these are now all custom designs/builds per client request, which generally have increased in cost by 10-15% on the old standard products.

In-house testing has shown SWL (safe working load) for the ladder and stair is 200 kg – 175 kg respectively. (Based on a 65 deg ladder and 55 deg stair. It does alter slightly due to varying angles and heights)

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements